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Frida mediates a conflict at work

C1 · 22 words

Frida mediates a conflict at work

Two bakers on Frida's team have not spoken to each other for weeks, and the whole early shift feels it. Learn to mediate - to listen to both sides, to find the interests behind the positions and to reach a consensus before the conflict escalates.

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Dialogue

A short conversation with the words of this scenario. Tap "Translation" under a line to see what it means.

  1. Frida

    So, ihr beiden: Bei dieser Mediation bin ich nur Vermittlerin, ganz unparteiisch. Schlichten müsst ihr selbst.

    Translation

    Right, you two: in this mediation I'm only the mediator, completely impartial. The settling is up to you.

  2. Baker

    Er redet nur noch über Zettel mit mir. Die Lage ist völlig festgefahren.

    Translation

    He only talks to me through notes now. The situation is completely deadlocked.

  3. Young Baker

    Weil du vor allen über die Brezeln gelästert hast! Das hat mich gekränkt, und zwar richtig.

    Translation

    Because you made fun of my pretzels in front of everyone! That hurt me, and I mean really hurt.

  4. Baker

    Das war doch nur ein Witz! Soll ich jetzt etwa auf jede Befindlichkeit achten?

    Translation

    It was only a joke! Am I supposed to tiptoe around everyone's feelings now?

  5. Frida

    Translation

    Accusations would only add fuel to the fire. Please stay objective, every point of view counts.

  6. Young Baker

    Na gut. Schlimmer als der Spruch selbst war, dass alle gelacht haben.

    Translation

    All right. Worse than the remark itself was that everyone laughed.

  7. Baker

    Ehrlich? Das war mir nicht klar. Dann tut mir die Kränkung leid.

    Translation

    Really? I didn't realise. Then I'm sorry I hurt you.

  8. Frida

    Translation

    So more a misunderstanding than ill will. What can you do so that the conflict doesn't escalate again?

  9. Young Baker

    Wenn mich künftig etwas kränkt, sage ich es sofort - statt Zettel zu schreiben.

    Translation

    From now on, if something hurts me, I'll say so straight away - instead of writing notes.

  10. Baker

    Einverstanden. Und die Sprüche über Brezeln lasse ich ab sofort.

    Translation

    Agreed. And I'll drop the remarks about pretzels from now on.

  11. Frida

    Translation

    There you go, that's how quickly you can find common ground. A consensus in perfect harmony!

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