B1 · 21 words
Bruno shops online
Bruno orders a new pan, but a broken one arrives in a huge box. Learn to order online, to read reviews, to send something back and to get your money back.
Learn These 21 WordsDialogue
A short conversation with the words of this scenario. Tap "Translation" under a line to see what it means.
Role-play: pick a role. The other lines are read aloud, and yours stay hidden until you have said them yourself.
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Bruno
Meine Bestellung aus dem Onlineshop - eine Pfanne! Aber schau: Der Griff ist abgebrochen.
Your line. Say it in German, then check it.
Translation
My order from the online shop - a pan! But look: the handle has broken off.
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Lotte
Oh nein. Die Ware ist beschädigt angekommen, also kannst du sie kostenlos zurückschicken.
Your line. Say it in German, then check it.
Translation
Oh no. The goods arrived damaged, so you can send them back for free.
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Words and Phrases
- der Onlineshop online shop
- der Warenkorb shopping basket
- die Ware goods
- der Versand shipping
- die Versandkosten (pl.) shipping costs
- der Karton cardboard box
- die Rücksendung return
- die Bewertung review
- die Qualität quality
- der Gutschein voucher
- die Erstattung refund
- zurückschicken to send back
- bewerten to rate
- erhalten to receive
- erstatten to refund
- beschädigt damaged
- riesig huge
- die Lieferung delivery
- die Bestellung order
- das Paket parcel
- bestellen to order
Grammar in This Scenario
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